Christopher Fischer Cashmere
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Contact

If you have any questions about our policy or would prefer to use our complimentary shopping service to make your purchase over the phone, please call us a call at 1-877-LUX-YARN during business hours, Monday-Friday 11:00 to 5:30 EST, or email us at shoppingservice@christopherfischer.com

Tax information

All sales taxes are required to be collected by Christopher Fischer on all orders delivered within the States of New York and Connecticut. Applicable taxes will be included on your check out invoice and order confirmation.

Shipping

Domestic Shipping and Handling:

Christopher Fischer will strive to process and ship all orders within 48 hours. Expected domestic transit times are as follows:

(Based upon orders being received by noon EST.)

Each address you ship to is considered a different order and subject to separate applicable shipping charges.

Domestic Freight/Handling Fees Chart:

- Does not include Sat. delivery
- AK, HI: add $5 to ground rate

International Shipping and Handling:

To all international shipment outside of the United States, please contact our Customer Service Representative at 1-888-CF-GOATS or our Customer Service Representative will contact you directly to confirm the delivery charge for your shipment.

All custom charges and local sales taxes required upon importation into any country outside of the United States, are the responsibility of the recipient of the purchase and should be payable directly to UPS at the destination.

Returns / Exchange Policy

Articles may be returned for credit or exchange within 30 days of the purchase date, in their original condition and with packaging intact. Prior to the return, you must obtain Return Authorization # by contacting our customer service representative on 1-888-CF-GOATS or emailing us at customerservice@christopherfischer.com. All returns must be sent by UPS or FedEx.

If any articles are defective, contact our customer service representative to verify this and arrange for the articles to be returned or exchanged.

Personal Shopper

Our personal shopping service is available to everyone, and you can reach personal shopper directly in our stores who can help you find the perfect cashmere by calling 1-877-LUX-YARN or by emailing us at shoppingservice@christopherfischer.com

Gift Wrap

It is always nice to receive a gift and it says more about the style of the bearer of gifts if it is beautifully wrapped. A gift in Christopher Fischer gift packaging is always something anyone would wish to receive. This service is available at a $10 flat fee charged per gift box, and should be requested at the time of purchase.

 

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